| Home |
| 1. Click the Worklist button to view the open workflow tasks that have been assigned to the State Office (STO). |
| Worklist |
| 2. Select State Office Approval on Key Field Change for business partner 8000028458 to accept the Key Field Change. |
| Workflow Task: State Office Approval on Key Field Change for business partner 8000028458 |
| 3. Click the Execute Decision button to accept the changes listed on the KFC Request Form. |
| Worklist |
| 4. Select State Office Approval on Key Field Change for business partner 8000028457 to reject the KFC. |
| Workflow Task: State Office Approval on Key Field Change for business partner 8000028457 |
| 5. Click the Decision: dropdown list icon button to view the available options. |
| 6. Select Rejected from the list. |
| 7. Click the Execute Decision button to reject the KFC request form. |
| Worklist |
| 8. Select State Office Approval on Key Field Change for business partner 8000028474 to have the SSO manually correct the Social Security Number (SSN) data element. |
| Workflow Task: State Office Approval on Key Field Change for business partner 8000028474 |
| 9. Scroll to the Associated Business Objects assignment block. |
| 10. Select Business Partner 8000028474 to open the Customer: page. |
| Customer: MAX BODINE |
| 11. Click the Edit button to edit the BP customer record. |
| 12. Click in the Tax ID Number: field. |
| 13. Enter "703439624" in the Tax ID Number: field. |
| 14. Click the Save button to record the changes to the BP record. |
| Home |
| 15. Click the Worklist button to review the Alerts and the Work list items. |
| Worklist |
| 16. Click the Home button to return CRM page. You have completed the transaction. |
| End of simulation. |
| 17. End of simulation. |